Southern Avenue Villas Privacy Policy
**Updated: June 21, 2024
This Privacy Policy outlines Management Support’s practices concerning the collection, use, and protection of your data in compliance with all US based data privacy regulations including but not limited to the Texas Data Privacy and Security Act (TX DPSA).
This website, http://rentanapt.com/, is owned and operated by the Frankel Family Trust d/b/a Management Support. This privacy policy discloses the privacy practices governing our collection, use, and disclosure of information.
1. Information Collection
We collect personal information when you:
Use our website or services;
Register an account;
Submit an application;
Apply for job;
Contact us for support; and
Participate in our promotions or surveys.
The types of personal information collected may include, but is not limited to:
• Name and contact details (email, phone, address);
• Account credentials (username and password); and
• Payment information (credit card details, billing address).
When submitting a lease application, we collect additional information, including but not limited to:
• Credit information and history (for apartment lease applications); and
• Social security number.
When applying for a job with Management Support, we collect additional information, including but not limited to:
• Employment history; and
• Results of drug screening.
2. Use of Information
Your personal information is used to:
• Provide and improve our services;
• Process transactions and send notices about your transactions;
• Resolve disputes, collect fees, and troubleshoot problems;
• Prevent potentially prohibited or illegal activities, and enforce our Terms of Service;
• Customize, measure, and improve our services and content; and
• Inform you about our services, targeted marketing, service updates, and promotional offers.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. Personal information may be shared with:
• Service providers who assist in our business operations (e.g., fraud prevention, bill collection, technology services);
• Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity; and
• Other business entities, should we plan to merge with or be acquired by that business entity.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including but not limited to:
• Secure data storage technologies: We only license and data storage technologies that have secure data storage infrastructure supported by strong privacy policies.
• Controlled access to information: We limit access to sensitive information and track usage to ensure the information is used only for the purpose of conducting our business.
• Regular security assessments: We perform periodic privacy assessments to protect your data.
5. Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us by telephone at 949-251-9411, email at privacy@rentanapt.com, or by writing to us at 1800 E Deere Ave, Santa Ana, CA 92705. We will then retain and use your information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Under the TX DPSA, you have the right to:
• Access your personal information;
• Correct any inaccuracies;
• Request the deletion of your personal information; and
• Opt out of certain uses and disclosures of your personal information.
As a standard policy, we comply with all US based data privacy laws and regulations to ensure our customers’ rights are protected and enforceable.
To exercise these rights, please contact us by telephone at 949-251-9411, email at privacy@rentanapt.com, or by writing to us at 1800 E Deere Ave, Santa Ana, CA 92705.
7. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. If we make material changes to this policy, we will notify you here, by email, or through a notice on our homepage.
8. Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please contact us at:
- Email: privacy@rentanapt.com
- Phone: 949-251-9411
- Address: 1800 E Deere Ave, Santa Ana, CA 92705
Additional Notices and Disclosures
Correspondence
If you contact us, we may keep a record of that correspondence and we may collect your email address.
Children's Privacy
This site is not intended for children. Children may only use this site with direct supervision of a parent or legal guardian. We do not knowingly request or collect personally identifiable information online or offline contact information from users under 13 years old and do not knowingly use or share personally identifiable information from users under 13 years old with third parties.
Your Acceptance of Our Privacy Policy
By using this website, you consent to the collection, storage, and dissemination of personal data as described above. If you do not agree with the terms, do not use the website.
Questions and Comments
Questions and comments about your privacy policy should be directed to privacy@rentanapt.com or mailed to:
Privacy Officer, 1800 E Deere Ave, Santa Ana, CA 92705